Get in Touch With Us

Got a question about a listing on sciento.co.uk, spotted something that needs updating, or just want to tell us what you think of the site? This page covers how to get in touch and what we can help with.

How to Email Us

The best way to reach the team is by email at [email protected]. We read every message that comes in and try to reply within two working days. If you can, give us a quick line on what your message is about — a specific brand, a bonus term, a factual query — as it helps us route your email to the right person and get you a proper answer faster.

What We Can Help With

Non Gamstop Casinos covers casinos not on GamStop, from new arrivals to established names, along with the bonuses, payment methods and games attached to them. Common reasons readers get in touch include:

  • Questions about a listed casino — anything unclear about a brand's welcome offer, wagering conditions or the way it operates outside the UK's self-exclusion scheme.
  • Corrections — bonus terms, licensing details and payment options change often; if something looks out of date, tell us and we will check it.
  • Content suggestions — if there's a topic around non-GamStop gambling you'd like us to cover, such as a particular payment method or game type, let us know.
  • General site feedback — how you found the site, what worked, what didn't.
  • Concerns about gambling behaviour — if you or someone close to you is worried about their gambling, mention this in your message and we will point you towards organisations that can help, alongside your right to explore non GamStop casino options as an over-18 adult making an informed choice.

What Happens Once You Get in Touch

Every message is read by a person, not a bot. We don't run automated ticket replies as a substitute for an actual answer. Our aim is a response within two working days, though it can take a little longer during busier periods — thank you for bearing with us if so.

If your query is about a specific operator's licensing or how it handles UK players, we will answer based on what we've researched and verified, and we will say plainly where we don't have enough information rather than guess.

Before You Write In

A few quick checks can sometimes save you a round trip:

  • For an overview of the current top-rated brands, comparison ratings and offer terms, see our Best Non GamStop Casinos 2026 page.
  • For questions about a specific bonus, include the casino name and the offer you saw — this speeds up any correction or clarification.
  • Remember that all gambling on this site's featured brands is intended for adults aged 18 and over.

Keeping Our Content Honest

We rely on reader feedback as part of keeping our reviews and rankings accurate. If something we've published about a casino's payment methods, bonus terms or game selection doesn't match your own experience, we genuinely want to hear about it. Independent input like this helps us keep the site useful for everyone comparing casinos not on GamStop.

Thanks for taking the time to read this far — we look forward to your email.